Portland Community College | Portland, Oregon

TITLE: Online Development Facilitator

CLASS: Academic Professional





The Online Development Facilitator is responsible for working with distance learning management to set and meet achievable goals for the sustainable growth of distance learning. The facilitator works closely with faculty and other college staff to develop and expand online course offerings. The incumbent works with other faculty to develop courses based around learning outcomes, to select and use appropriate media and activities, to create and maintain a faculty community, to teach faculty to use appropriate tools and to seek feedback from faculty and identify issues relating to online instruction. The incumbent also participates in the selection and implementation of new teaching tools.


  1. Acts as the primary contact and assists Faculty with the development and delivery of distance learning courses based around learning outcomes, including content, design and technical course preparation; selection of appropriate media and learning activities; identification, selection and application of appropriate assessment tools and strategies as needed by Faculty; development and technical support to offer online courses; resolving problems related to their courses.
  2. Teaches others to use distance learning technologies and strategies.
  3. Designs and presents Faculty development programs.
  4. Identifies, develops and offers training and teaches Faculty to use online course tools and teaching strategies.
  5. Identifies other Faculty resources and works with college departments or other organizations to make resources available to Faculty teaching online classes.
  6. Creates and facilitates online Faculty community or network for online instructors; seeks feedback from Faculty; identifies issues related to instruction; develops mentor programs.
  7. Assists other distance learning and college staff to produce appropriate instructional material.
  8. Stays current on distance learning, online educational trends, changes, developments and teaching strategies.
  9. Meets quarterly course development timelines and works closely with other development staff as needed to support online courses.
  10. Acts as a liaison between Faculty and Technical support staff.
  11. Assists in the development of policies, practices and standards, which facilitate the effective use of distance learning technologies in instruction (this may include development of guidelines, standards, templates, handbooks, etc.).
  12. Performs other related duties as assigned.


Work is performed in an office environment. Work also involves sitting at a computer for extended periods of time.


Physical exertion is not a normal responsibility of this classification.


Master's degree in Education, Instructional Technology, Distance Education, Computer Science or a related field required. Experience performing the duties of this job may substitute for the degree requirement on a year-for-year basis.

Demonstrated experience working with Faculty at the post secondary level required. Must have experience in developing online classes, the use of computers and software in instruction, and experience with multimedia development and production tools required. Creation of instructional material for the internet and familiarity with telecommunications technologies as they relate to distance learning and the internet is required.


  • Skill in project management including communication, organization, facilitation and independent decision making.
  • Skill in problem solving.
  • Ability to design and present faculty development programs.
  • Ability to work collaboratively with faculty in diverse disciplines.
  • Ability to communicate effectively in oral and written format.
  • Ability to communicate technical concepts and ideas to non-technical individuals.
  • Ability to work independently with little supervision.
  • Ability to learn new software easily.

Rev. 6/26/07

Replaces 11/07