Portland Community College | Portland, Oregon

TITLE: Education Coordinator

CLASS: Academic Professional




The Education Coordinator is responsible for the development and modification of courses that will lead to skill enhancement and job placement. The incumbent may develop systems and coordinate among multiple partners to provide training for workforce development programs and their participants.

Incumbents will work with employers and/or partners to identify targeted industries and coordinate with academic departments, as well as business and industry to design collaborative courses and new methods of instruction for the delivery of skills training. The position will have responsibility for the day-to-day coordination of training programs offered through the college's workforce development programs.

PRINCIPAL ACCOUNTABILITIES (Includes some or all of the following)

  1. Provide oversight and coordination of training programs including those targeting students with limited English proficiency. Direct part-time instructors who teach non-credit courses and review the work of other team members. Participate in staff performance appraisal process, and provide feedback as needed. Facilitate problem solving among staff.
  2. Manage the development and/or modification of new and existing credit and non-credit training programs including curriculum development, assessment methods, competencies for completion and student evaluation methods. Manage the development, planning, implementation and evaluation of instructional programs, including those for students with limited English skills.
  3. Provide leadership in the identification and development of career pathways that will provide better access to and higher completion of certificate and degree programs for workforce development program participants.
  4. Coordinate with One Stop partners, business and industry, employer liaisons, college departments and/or other partners to identify key industries with growth potential.
  5. Coordinate with several workforce development programs to ensure trainings offered meet the needs, requirements, and guidelines of all programs, as well as the needs of targeted populations.
  6. Coordinate with other areas and departments (e.g., CIS/CAS, Medical Technology, Distance Learning, Engineering, etc.) in developing collaborative courses, new methods of instruction and career pathways.
  7. Develop, manage and/or participate in outreach and recruitment activities for training programs.
  8. Establish minimum entrance standards for training programs. Screen potential students for minimum entrance requirements.
  9. Coordinate and/or participate in placement activities and post-employment/retention tracking with workforce development partners.
  10. Develop and maintain relationships with employer representatives to facilitate the placement of students in unsubsidized employment.
  11. Work with the college Curriculum Development Office to obtain course numbers and approval of new courses.
  12. Recruit, interview and assist with hiring part-time instructors who teach non-credit courses. Authorize instructor pay. Evaluate instructor effectiveness and offer suggestions for improvement. Work with instructors to ensure that needs of special populations are met, as well as specific accommodations for students.
  13. Obtain student evaluations of part-time instructors. Follow-up and respond to student complaints. Mediate disputes that arise in the classroom. Work with students and case managers to resolve concerns related to training.
  14. Coordinate facilities use with other PCC departments; communicate fees for rental and send out invoices. Create schedule of classes and coordinate and/or monitor classroom utilization. Coordinate with staff and management regarding computers, equipment, and facilities issues. Order instructional supplies.
  15. Compute instructional costs (e.g., staff, indirect, materials, equipment, maintenance) for use in budgeting and cost effectiveness evaluations.
  16. Participate in program planning especially as it relates to training for students.
  17. Stay abreast of emerging trends in business and industry. Participate in professional development.
  18. Perform other related duties as assigned.


Occasional evening and weekend hours may be required. Work is typically performed in an office environment. Incumbents may regularly drive between campuses and remote sites, requiring the ability to drive and use of a personal vehicle.


Physical exertion is not a normal requirement of this job.


Bachelor's degree in Education, Communication, a Social Science discipline, or related field. Experience performing the duties of this job may substitute for the degree requirement on a year for year basis.

Demonstrated professional experience in an educational or training environment is required. Demonstrated experience working with at-risk and/or culturally diverse populations. Demonstrated experience leading or supervising staff.


Considerable knowledge of business and industry and current labor market trends.

Knowledge of workforce development issues.

Knowledge of college procedures and requirements.

Knowledge of effective training techniques and learning theory.

Knowledge of local, state and federal rules and regulations impacting assigned program.

Knowledge of assessment tools for basic skills evaluation (e.g., CASAS, Work Keys, and the BEST (Basic English Skills Testing) may be required in some positions.

Knowledge of computers and software that apply to assessment and training (e.g., QWIZ, Ellis or Plato).

Skill in project management including communication, organization, facilitation and independent decision making.

Skill in designing and writing classroom instructional materials.

Skill in delivering public presentations and effective group facilitation.

Ability to coordinate with college and program staff regarding new courses and curriculum development.

Ability to work with an ethnically and culturally diverse staff and student population.

Ability to prioritize and manage multiple projects independently and work in an environment with regular interruption.

Ability to communicate technical information in a clear and understandable manner.

Ability to operate a variety of office equipment.

Ability to communicate effectively in oral and written form.

Est. 02/01

Rev. 11/01