Portland Community College | Portland, Oregon

TITLE: Academic Support Specialist

CLASS: Academic Professional




Under the general direction of the Dean of Instructional Support, performs a broad range of professional-level duties related to the district-wide learning assessment system for the College.  Identifies, analyzes, interprets and tracks faculty-driven assessment results for academic programs at the College.  Organizes and summarizes assessment documentation for presentation to NWCCU for accreditation reporting, PCC’s Board of Directors, Administration and other stakeholders. Coordinates the development and maintenance of articulation agreements.

PRINCIPAL ACCOUNTABILITIES (Includes some or all of the following)

  1. Organizes and maintains web-accessible repository of the annual reports of assessment submitted by faculty.  Researches best practices and strategies for organizing assessment information. Works with assessment committees (e.g., Learning Assessment Council, Assessment Operational Team, Perkins Program staff) to support assessment efforts that are meaningful, efficient and well-documented.
  2. Coordinates annual faculty peer review sessions for annual assessment reports, including assignment of teams and their tasks, processes for reporting and collating feedback, and assisting in providing meaningful summaries of findings. Provides excerpts and summaries of relevant assessment information as needed for various stakeholders, including faculty, administration and accreditation.
  3. Assists faculty in the Program Review process.  Consults, mentors, and serves as a resource person to faculty, staff and management on program review expectations and best practices. Conducts workshops for faculty, attends SAC meetings as requested, and provides one-on-one consultation on an as-needed basis. Facilitates, attends and supports various meetings relating to assessment and program review. Organizes the Program Review schedule and coordinates the distribution of Program Reviews.  Organizes posting and archiving of Program Reviews and administrative response.
  4. Collects and organizes information related to assessment from Program Reviews to inform other relevant systems and reports.
  5. Works with the Dean of Instructional Support to ensure that assessment results are integrated into the College’s academic planning process.
  6. Conducts annual review of existing articulation agreements to determine whether changes in curriculum and/or standards and practices affect the agreement.  Identifies programs in which changes implemented at PCC or partner institutions require revisions.
  7. In collaboration with the Dean of Instructional Support, coordinates review of new articulation agreements by critical College entities.  May serve as a liaison in articulation negotiations, with specific role depending on the nature of the agreement and the issues raised.
  8. Researches and responds to inquiries and requests for information from management, faculty, and staff.
  9. Performs other related duties as assigned.


Work is performed in an office environment.  Exposure to video display terminals occurs on a regular basis.  Work pressure from deadlines and daily interruptions of work flow are expected and occur on a regular basis.


Minimal physical effort is required.  Learned physical skill is required to perform keyboarding functions.


Bachelor’s degree in Education or a closely related field.   Relevant experience may substitute for the degree requirement on a year-for-year basis. Three years of professional-level experience working in post secondary education in one or more of the following areas: teaching, administration, or curriculum development.


Knowledge of student learning outcomes and assessment.

Knowledge of instruction and teaching methods.

Knowledge of needs assessment and research methods.

Knowledge of applicable local, state, and federal laws and regulations.

Knowledge of accreditation standards.

Skill in communicating effectively in oral and written form.

Skill in project management and independent problem solving.

Skill in designing and conducting workshops.

Ability to communicate technical information in a clear and understandable manner.

Ability to work independently and prioritize tasks.

Ability to utilize computer technology for communication, data gathering and reporting activities.

NEW: 6/11