Certified Quality Auditor Certification Preparation


  • Date/Time: Tuesdays Oct. 28 – Nov. 25, 3:00 – 5:00 pm (PST)
  • Cost: $595 per person
  • Register:
    • Write down the CEU & CRN numbers
    • PCC Registration (Requires PCC ID Number) CEU 3439/CRN 28809
      • PCC registration for the Oct. 28 class available in June
    • Register and Pay via TouchNet (Requires credit card information) CEU 3439/CRN 28810

In submitting this registration, you consent to all PCC policies and procedures, which includes your consent to Financial Responsibility, Telephone Contact, and Electronic 1098-T Delivery.

For questions regarding this program, email professional.training@pcc.edu or call 971-722-6686.

Workshop Objectives:

An instructor-led online course organized to provide Auditing BoK information. Learn from lecture, other auditors’ experience, reading, and practice online test questions to prepare you for the ASQ CQA exam.

Workshop Deliverables:

  • Learn the CQA Body of Knowledge.
  • Practice audit questions
  • Participate in case scenarios and interactive class activities


Materials Required: The ASQ Auditing Handbook Fourth Edition by J.P.Russell, Editor (ebook available at www.asq.org)

Attendance: Individuals looking to achieve their ASQ CQA certification who are involved with quality auditing, or support the auditing functions within an organization.

Technology Required: Collaborative meeting room: GoToMeeting (downloads must be completed on all devices before training)

  • Internet Explorer 7.0, Mozilla Firefox 4.0, Google Chrome 5.0 (JavaScript and Java enabled) or the latest version of each web browser
  • Windows 7, Vista, XP or 2003 Server
  • Cable modem, DSL, or better Internet connection (700 Kbps of Internet bandwidth and a dual-core 1.6GHz CPU with 2 GB of RAM)
  • Dual-core 2.4GHz CPU or faster with 2GB of RAM (recommended)

VoIP: Participants wishing to connect to audio using VoIP will need broadband connection, a microphone and speakers. (A USB headset is required.)


  • Course completion certificates are provided upon completion of the course.
  • Completion of this course in no way guarantees a passing score on the ASQ CMQ/OE exam.
  • Instruction will be recorded; learners can make up lectures upon request.

CQA Certification Preparation Course Agenda




Part I
 April 29

Auditing Fundamentals

Learn basis terms and concepts, types, criteria, and purposes of audits, and roles, responsibilities and legal issues.

Part II
 May 6

Audit Process

Define audit preparation, planning, performance, reporting and follow-up and closure methods.

Part III
 May 13

Auditor Competencies

Discuss auditor competencies, resource management, conflict resolution communication and interviewing techniques.  

Part IV
 May 20

Audit Program and Business Applications

Explain the elements of audit program management, audit effectiveness, auditor training, and business applications.

Part V
 May 27

Quality Tools and Techniques

Review fundamental quality control tools, sampling methods ad descriptive statistics.