Workshop: Accelerated Leadership

Registration

  • Date/Time: 4 Tuesdays: Oct. 7, Oct. 14, Oct. 21 and Oct. 28, 2014; 8:30am - 12:30pm.
  • Cost: $495
  • Register:

In submitting this registration, you consent to all PCC policies and procedures, which includes your consent to Financial Responsibility, Telephone Contact, and Electronic 1098-T Delivery.

For questions regarding this program, email professional.training@pcc.edu or call 971-722-6686.

Infusing Ethics and Values Into Your Organization

Ethics have always been important to our society.  Because of the many recent occurrences of unethical behavior by both individuals and organizations, the issue is even more important today.  This session considers the complexities of making ethical decisions.  Some ethical choices are clear, such as whether to cheat or to be honest.  Some are cloudy, such as how much disclosure to give in advertising about a product’s limitations.  This course provides guidelines for making ethical decisions, by individuals as well as teams.

The foundation of good ethics is establishing clear values that everyone commits to.  A process for developing a personal and organization-wide code is suggested in the course material.  The session uses many case examples to illustrate ethical behavior and test the participants’ ethical decision making.

What Will Participants Learn?

  • To understand the importance of ethical decisions
  • To appreciate and understand the considerations involved in making ethical decisions
  • To apply strategies in guiding teams toward ethical decisions

What Topics are Covered?

  • A definition of ethics
  • The three levels of ethics: Legality, fairness, service
  • The value of good ethics
  • The elements to weigh and consider in making ethical decisions
  • The importance of beginning with values
  • The steps in formulating a powerful values statement
  • Methods for reinforcing continued commitment to organizational values
  • Using the values statement in hiring

Delegation:  The Art of Delegating Effectively

Effective delegation is one of the most valuable and difficult skills a manager can master.  It can, however, be learned.  In addition to reducing your workload it enhances the abilities of your staff.  Delegating tasks and responsibilities to your employees enables them to handle more complex assignments and allows you to advance within the organization.

This workshop will explore many facets of delegation.  We will examine the delegation process step by step, including when to delegate and to whom, and learn techniques to overcome problems. 

What Will Participants Learn?

  • How delegation fits into your job and how it can make you more successful
  • Different ways to delegate tasks
  • Effective use of an eight-step process for delegation
  • How to provide effective instructions to produce better results
  • Common delegation pitfalls and how to avoid them
  • Systems to monitor delegation results
  • Techniques for giving effective feedback

What Topics are Covered?

  • Why delegate? What is delegation?
  • Pre-assignment review
  • Picking the right person
  • The delegation meeting
  • Giving instructions
  • Monitoring delegation
  • Practicing delegation
  • Giving feedback
  • Becoming a good delegator

Business Succession Planning:  Developing and Maintaining a Succession Plan

Change is a hallmark of today’s business world.  In particular, our workforce is constantly changing as people come and go and move into new roles within the company.  Succession planning can help you make the most of that change by ensuring that when someone leaves, someone new is there to take their place.  This course will teach you the basics about creating and maintaining a succession plan.

What Will Participants Learn?

  • The value of succession planning for a thriving business
  • The key elements of a succession plan
  • How to create and discuss the aspects of a succession plan
  • The technique for examining the elements of a succession plan in terms of roles, responsibility, function, scope, and evaluation

What Topics are Covered?

  • A need for succession planning
  • Defining a succession plan
  • Identifying resources and analyzing risks
  • Defining roles, responsibilities and functions
  • Gathering information and forecasting needs
  • Putting the plan together
  • Putting the plan into action
  • Evaluating and reviewing the plan
  • Your action plan

Change Management

Change is something that excites people who love to see and learn about new things, who like to shift the status quo and who want opportunities for growth.  Some changes, however, are harder to adjust to and can lead to expressions of resistance and anger.  We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors.  These steps can also ensure that desired changes are implemented successfully.  In this workshop, you will learn to manage and cope with change and how to assist those around you. 

What Will Participants Learn?

  • That there are no normal or abnormal ways of reacting to change and we must start from where we are
  • To see change as an essential element of the world, not as something to be feared and resisted
  • Adapting to change is attitudinal rather than technical and is not an intellectual issue but one that strikes at who you are
  • That embracing the future may require a process of releasing and grieving  the past
  • Change as an opportunity for self-motivation and innovation
  • Strategies to help change be accepted and implemented in the workplace

What Topics are Covered?

  • What is change?
  • The change cycle
  • The human reaction to change
  • The pace of change
  • The four room apartment
  • Dealing with resistance
  • Adapting to change
  • Strategies for dealing with anger
  • Managing Stress