Workshop: Accelerated Management

Registration

  • Date/Time:Next dates TBD
  • Cost: $555 per person
  • To register: Look for announcement!

In submitting this registration, you consent to all PCC policies and procedures, which includes your consent to Financial Responsibility, Telephone Contact, and Electronic 1098-T Delivery.

For questions regarding this program, email professional.training@pcc.edu or call 971-722-6686.

Understanding Yourself & Those You Manage – DiSC Management Version

This workshop stresses the skills, techniques, and successful strategies for working with all types of people.  You will learn to communicate messages clearly and how to counsel, motivate, direct, and work with different behavioral styles.  The workshop will help the manager know him/herself better and will aid the individual in making communication with different behavioral styles easier and more effective.  This workshop supports managers in watching for and appropriately recognizing associates for both demonstrating ideal behavior and for achieving business goals.

What Will Participants Learn?
  • Lead with humility, Respect every individual, Create constancy of purpose
  • Learn about the DiSC® model
  • Identify your style and explore the priorities that drive you during your workday
  • Discover the similarities and differences among the DiSC styles
  • Discover your reactions to different DiSC styles
  • Identify what works for you and what challenges you when working with each style
  • Use the DiSC model to understand the people you manage and your manager
  • Practice using DiSC to build more effective relationships at work
  • Develop skills in recognizing people’s DiSC styles based on their behavioral cues
What Topics are Covered?
  • Your DiSC Management Style
  • Recognizing DiSC styles (People Reading)
  • Directing & Delegating
  • Motivation
  • Developing Others
  • Working with Your Manager

Meeting Management:  The Art of Making Meetings Work

Meetings come in all shapes and sizes and range from a quick huddle in an office hallway to a large-scale convention.  This workshop will concentrate on the groups and small working meetings whose members have a job to do that requires their energy, commitment and talents.  These individuals are focused on getting results from their time together, whether it is sharing information, brainstorming or problem solving.  At its best, such a group understands its purpose, appreciates the strengths of individual members and utilizes their skills.

What Will Participants Learn?
  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills in listening actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively
What Topics are Covered?
  • Creating positive relationships
  • Growing our self-awareness
  • Communication basics and barriers
  • Asking questions and listening skills
  • Body language
  • Communication styles
  • Creating a positive self-image
  • Frame of reference
  • Techniques for the workplace
  • Assertiveness

Coaching: A Leadership Skill

Coach, mentor, role model, supporter, guide... do these words ring a bell?  Being a good coach requires the ability to draw upon skills developed from several disciplines.  It is based on having a partnership with employees that includes providing support as well as challenging opportunities.

Mentoring is a related skill that is often a part of coaching.  An effective mentor serves as a guide and offers wisdom and advice when needed.  Having the ability to recognize when and how to coach and when to use other tools, like mentoring, is an essential skill that can benefit both you and your organization.


What Will Participants Learn?
  • Understand how coaching can be used to develop your team
  • Develop the coaching and mentoring skills that help improve individual performance
  • Demonstrate the behaviors and practices of an effective coach
  • Recognize employees’ strengths and give them the feedback they need to succeed
  • Identify employee problems and methods to help them improve
What Topics are Covered?
  • Defining coaching and mentoring
  • Coaching assessment review
  • Interpersonal communication skills
  • Critical coaching skills
  • Setting goals with SPIRIT
  • Learning styles and principles
  • The benefits/consequences matrix
  • Skills involved in coaching
  • The coaching model
  • Giving effective feedback
  • Coaching problems and solutions

HR Skills for Every Manager

Think HR isn’t part of your role as a manager?  Guess again.  Most HR issues start with your employee’s daily routine.  Direct supervisors, team leads and department heads are in the best positions to stop problems before they become serious risks.  A few basic skills can mean the difference between a smooth running team and costly employee lawsuits.

This course is for currently employed individuals, across all industries and fields, who need to develop and/or enhance their management skills.

What Will Participants Learn?
  • Understand key employment laws and how they affect their roles as managers
  • Know the Why, What, and When of documentation
  • Be able to construct an effective discipline plan
  • Understand how to accommodate disabilities
  • Be able to recognize family leave situations and react accordingly
What Topics are Covered?
  • HR and the organization
  • HR principles
  • The framework of HR law
  • State and federal laws
  • Key human resource laws
  • Basic HR practices
  • SMART goals
  • Discipline and termination
  • Ten suggestions for staying out of legal trouble