Portland Community College | Portland, Oregon

Course Number:
MSD 202
Course Title:
Training the Employee
Credit Hours:
Lecture Hours:
Lecture/Lab Hours:
Lab Hours:
Special Fee:

Course Description

Develops practical perspective of training as an organizational resource. Includes ways people learn, identifying employee training development requirements, developing objectives, designing lesson plans, evaluation criteria, developing strategy, alternatives to training, and practicum. Audit available.

Intended Outcomes for the course

  • Demonstrate techniques for identifying appropriate learning objectives and measuring outcome
  • Compare different learning styles and describe how to design training that will be best suited for the individual
  • Describe the importance of recognizing how cultural differences may impact learning success (if a culture traditionally teaches orally such as the Native American culture, focus on oral training techniques)
  • Demonstrate methods of intervention should the €œlearner€ not meet the objectives of the training
  • Describe the differences between motivational theories and how these approaches influence learning
  • Explain the process for €œteaching€ others how to €œteach€

Outcome Assessment Strategies

  • Demonstrate how to develop a training need assessment and describe how to set up a training model in order to meet that need
  • Describe methods for setting measurable objectives and evaluating training effectiveness
  • Explain the importance of maintaining the €œself-esteem€ of the learner if he/she is struggling with learning the necessary skills for the task
  • Describe steps for selecting and integrating new training technology
  • Describe how to adapt a teaching technique that is usually written into an oral lesson
  • Submit a project or paper focusing on one or more aspects covered in the session or class in addition to classroom instruction


Course Content (Themes, Concepts, Issues and Skills)

  • Identify various training tools (web-based, trainer led classroom, on-the-job) and describe how to select the method that carries the greatest potential for success
  • Describe criteria for evaluating training effectiveness
  • If the €œlearner is not successful using one technique,€ demonstrate options that may be used to help the learner succeed including oral vs. written instructions
  • Describe the role positive reinforcement has on learning outcomes
  • Explain essential elements to include in an effective evaluation model

General Concepts

  • Assess and adapt today€™s technology when designing effective learning environments.
  • Adapt or change teaching techniques when the learner is not successful.
  • Understand the need to balance production needs - training - staffing - profit.


  • Teach current employees techniques for adapting to change and upgrading their skills.
  • Evaluate skill levels and design programs to bring employees up to the new expectation levels.


  • Manage communication with supervisors who feel they need employees before they are adequately trained.
  • Balance costs of new teaching technology with production goals and profit.