PCC/ CCOG / MSD

Course Content and Outcome Guide for MSD 141A

Course Number:
MSD 141A
Course Title:
The Time-Stress-Comm Triangle
Credit Hours:
1
Lecture Hours:
10
Lecture/Lab Hours:
0
Lab Hours:
0
Special Fee:
 

Course Description

This 10-hour workshop focuses on the stress control, time management, and interpersonal communication triangle. While learning to function effectively under pressure, participants will learn how to maintain good relationships, conquer interruptions, manage meetings, and build self-esteem. Audit available.

Intended Outcomes for the course

Apply basic principles of stress control and time management to maintain good relationships, manage interruptions, and build self-confidence.

Change personal strategies to communicate assertively while building win-win agreements.

Function effectively under pressure by balancing time demands, personal stress, and communication challenges.

 

Outcome Assessment Strategies

  • Various individual and/or group skill-building activities such as role-plays,case studies, or other exercises geared toward critical analysis of course concepts.
  • Written assignments or oral reports designed to integrate course material into personal experience or experiences of others.
  • Complete exams comprised of essay and/or objective questions, or an individual and/or team project or paper which requires integration, application, and critical examination of course concepts, issues, and themes.

Course Content (Themes, Concepts, Issues and Skills)

COMPETENCIES/SKILLS:
  • Adapting to change
  • Modifying personal management strategies
  • Building resilience
  • Time/priorities management
  • Assertive communication
  • Negotiating win-win agreements
  • Identifying sources of stress
  • Relaxation
  • Centering
CONCEPTS, THEMES & ISSUES:

General Concepts
  • General Adaptation Syndrome
  • Stress control
  • Burnout and resilience
  • Pareto Principle
  • Time/priorities management
  • Assertiveness
  • Negotiation strategies
Themes
  • Time management
  • Stress control
  • Win-win agreements
  • Assertive communication
Issues
  • Time/priorities
  • Stressors
  • Aggressive communication
  • Burnout