PCC/ CCOG / MSD

Course Content and Outcome Guide for MSD 115

Course Number:
MSD 115
Course Title:
Improving Work Relations
Credit Hours:
3
Lecture Hours:
30
Lecture/Lab Hours:
0
Lab Hours:
0
Special Fee:
 

Course Description

Examines management techniques, methods and strategies for helping managers, aspiring managers and staff professionals develop their own unique managerial style. Includes improving individual effectiveness, developing interpersonal relationships, functions of working groups, multi-cultural relations, productivity and quality at the organizational level. Audit available.

Addendum to Course Description

Examines improving individual effectiveness, developing productive interpersonal relationships, stimulating creativity, building diverse and virtual work groups, understanding entrepreneurship and ethics in American business, and improving productivity and quality at the organizational level.

Intended Outcomes for the course

Upon successful completion, the student should be able to:

  • Manage the dynamics of diverse interpersonal relationships to stimulate creativity, build effective diverse work teams, and positively impact organizational effectiveness.
  • Apply productive management strategies to help an organization prosper while meeting the diverse monetary, social, emotional, and cultural needs of the workforce.
  • Use a personal leadership style and management philosophy that incorporates an understanding of power, social influence, and entrepreneurship in American industries/organizations.
  • Advance career opportunities in supervision by applying principles of relationship management to work practices.

Outcome Assessment Strategies

  • Various individual and/or group skill-building activities such as role-plays, case studies, or other exercises geared toward critical analysis of course concepts.
  • Written assignments or oral reports designed to integrate course material into personal experience or experiences of others.
  • Exams comprised of essay and/or objective questions, or an individual and/or team project or paper which requires integration, application, and critical examination of course concepts, issues, and themes.

Course Content (Themes, Concepts, Issues and Skills)

COMPETENCIES/SKILLS:
  • Building and managing diverse interpersonal relationships
  • Articulating business strategies
  • Building work teams
  • Managing & measuring productivity
  • Developing personal leadership style
  • Stimulating creativity
  • Applying business ethics to business decisions
  • Risk taking
  • Entrepreneurship inside corporations
CONCEPTS, THEMES & ISSUES:

General Concepts
  • Interpersonal relations
  • Multicultural relations
  • Organizational effectiveness
  • Articulating business strategies
  • Building work teams
  • Managing & measuring productivity
  • Crisis management
  • Stimulating creativity
  • Business ethics
  • Risk taking
  • Entrepreneurship in corporations
Themes
  • Interpersonal relationships have a great impact on organizational success.
  • Developing a personal leadership style must include power, social influence, and entrepreneurship.
  • Achieving organizational goals while meeting monetary, social, and emotional needs of workforce.
  • Entrepreneurs are a rising power in American business and corporations.
Issues
  • Building effective relationships takes time
  • Balancing organizational goals with personal needs of workforce
  • Developing personal leadership philosophy as basis for measuring future growth

Related Instruction

Communication
Hours: 90

Course Outcome: .
Manage the dynamics of diverse interpersonal relationships to stimulate creativity, build effective diverse work teams, and positively impact organizational effectiveness.
Apply productive management strategies to help an organization prosper while meeting the diverse monetary, social, emotional, and cultural needs of the workforce.
Use a personal leadership style and management philosophy that incorporates an understanding of power, social influence, and entrepreneurship in American industries/organizations.
Advance career opportunities in supervision by applying principles of relationship management to work practices.

Content (Activities, Skills, Concepts, etc.):
Building and managing diverse interpersonal relationships
Articulating business strategies
Managing & measuring productivity
Developing personal leadership style
Stimulating creativity
Applying business ethics to business decisions
Risk taking
Entrepreneurship inside corporations
Building work teams