PCC/ CCOG / EMS

Course Content and Outcome Guide for EMS 113

Course Number:
EMS 113
Course Title:
Emergency Response Communication/Documentation
Credit Hours:
2
Lecture Hours:
20
Lecture/Lab Hours:
0
Lab Hours:
0
Special Fee:
 

Course Description

Covers principles of therapeutic communication, oral, written, and electronic communications in the provision of EMS. Includes: documentation of elements of patient assessment, care, transport, communication systems, radio types, reports, codes, and correct techniques. Prerequisites: EMS 105 and EMS 106, WR 121. Recommended: SP 111 or COMM 111. Audit available.

Intended Outcomes for the course

Upon successful completion, the student should be able to:

  • Perform the communication functions of the job of Paramedic.

Course Activities and Design

The material in this course will be presented in lecture format. Other educationally sound methods may be employed such as discussion, guest lectures, role playing, group projects, communication and documentation exercises.

Outcome Assessment Strategies

At the beginning of the course, the instructor will detail the methods used to evaluate student progress and the criteria for assigning a course grade. The methods may include one or more of the following tools: written and practical skills examinations, quizzes, homework assignments, small group problem solving of questions arising from application of course concepts and concerns to actual experience, research and writing assignments, and role playing.

Course Content (Themes, Concepts, Issues and Skills)

I. Communication

a. Communication component of patient care
b. Interview strategies
c. Components of EMS radio and telephone systems
d. State and federal regulations (including FCC regulations)
e. 9-1-1 systems
f.  Dispatch center operations
g. Interagency communication, e.g.. HEAR system, medical control, etc.
h. Medical control
i.  New technologies in EMS communications
j.  Professional perception/credibility

II. Documentation
a. Uses of EMS documentation
b. Principles of proper documentation
c. Types of documentation, e.g.. Written, electronic, recording/dictation
d. Document revision and correction
e. Documentation of patient refusals
f.  Special considerations considering mass casualty incident documentation
g. Professional perception/credibility