Portland Community College | Portland, Oregon

Course Number:
DST 111
Course Title:
Intro to Caterpillar Service
Credit Hours:
Lecture Hours:
Lecture/Lab Hours:
Lab Hours:
Special Fee:

Course Description

This course introduces the student to the Caterpillar Organization and provides instruction and lab experience in shop safety, shop operation, service tools, and how to obtain Caterpillar Service Information. (SIS) Prerequisites: Provide a dealer letter indicating secured internship at a participating Caterpillar Dealership. Audit available.

Addendum to Course Description

At the completion of this course the student will be able to:
§         Identify Cat history
§         Identify with the Caterpillar earthmoving product line.
§         Explain dealer factory network and parts system.
§         Demonstrate basic safety procedures.
§         Demonstrate basic material handling.
§         Identify fire protection equipment.
§         Identify with OSHA and EPA
§         Utilize basic computer operation.
§         Perform parts and service procedures using SIS and Cat Service Manuals.
§         Demonstrate Record Keeping and Business Practices.
§         Use hand and power tools.
§         Use precision measuring devices.
§         Use various lifting devices.
§         Demonstrate basic component removal and installation procedures.
§         Identify fasteners, fittings, bearings, gaskets, and sealants.

Course Activities and Design

              This is an outcome-based course utilizing a lecture / lab format. This course includes videos,
 assignments, demonstrations, lectures, and hands on learning. Course will be taught using Caterpillar equipment and curriculum.

Outcome Assessment Strategies


·            Multiple choice, true/false, fill in the blank, short answer and essay testing
·            Hands-on practical testing
·            Daily lab assignments as defined by Caterpillar Curriculum / weekly and term projects
·            Attendance
·            Work ethics

Course Content (Themes, Concepts, Issues and Skills)

Caterpillar Organization and Products
§         Learn about Caterpillar history and products
§         Learn Dealer factory network and Caterpillar parts system.
Shop Facilities, Equipment, and Materials
§         Learn about shop safety equipment.
§         Learn shop facilities and maintenance equipment.
§         Learn about contamination control.
§         Learn about hazardous material.
§         Learn about OSHA and EPA.
Computer Operations
§         Learn basic computer operation.
§         Learn the Service Information System (SIS)
                Tools and Maintenance
§         Learn to use and maintain:
Hand Tools
Power Tools
Precision Measuring Devices
Pulling Tools
Lifting Tools
General Maintenance Procedures                
§         Learn and practice personal safety.
§         Learn and practice facility safety.
§         Learn and practice equipment safety.