Course Content and Outcome Guide for COMM 214 Effective Summer 2015

Course Number:
COMM 214
Course Title:
Interper Comm:Process & Theory
Credit Hours:
Lecture Hours:
Lecture/Lab Hours:
Lab Hours:
Special Fee:

Course Description

Introduces interpersonal communication in different contexts; focuses on message exchange in person-to-person interactions , emphasizing theoretical principles and their application. Emphasizes the development of various communication skills in interpersonal contexts. Prerequisite: WR 115, RD 115 and MTH 20 or equivalent placement test scores. Audit available.

Intended Outcomes for the course

Upon successful completion, students should be able to:

  1. Continue to adjust communicative behavior in order to improve the quality of dyadic interactions within various settings.
  2. Using learned active listening skills in order to analyze and explain others dyadic interactions.
  3. Manage conflict through learned conflict management techniques within a variety of situations.

October 2009

Outcome Assessment Strategies

The forms of assessment will be determined by the individual instructor. 
Assessment strategies may include:
  • Qualitative examinations
  • Essays
  • Research papers
  • Portfolios
  • Oral presentations
  • Service Learning                        
  • Quantitative examinations
  • Journals
  • In-class participation
  • Projects
  • Group work
  • Dyadic exercises


Course Content (Themes, Concepts, Issues and Skills)

Themes, Concepts, and Issues:
  • Identity
  • Perception
  • Self-Disclosure
  • Interpersonal Communication theories
  • Language
  • Relational Development
  • Active listening
  • Conflict Styles and Management
  • Nonverbal communication
  • Cultural context
  • Communication climate
Competencies and Skills:
Students will:
  • Be able to analyze dyadic conversations in terms of interpersonal communication theory.
  • Be able to explain communication models.
  • Be able to analyze the effectiveness of their own, as well as others€™, communication choices in a variety of contexts.
  • Be able to explain how nonverbal behaviors influence the communication process.
  • Be able to see how the nature of language influences the communication process.
  • Be able to demonstrate effective listening.
  • Be able to identify a range of potentially useful conflict resolution behaviors.

A textbook is required. Suggested texts. Alternative texts need Dept. or SAC chair approval.

Interpersonal Communication: Competence & Contexts, Lane; Pearson


Interpersonal Communication: Everyday Encounters, Wood


Interpersonal Communication, Floyd


Interpersonal Communication, Trenholm


Interpersonal Communication: Relating to Others, Beebe, Beebe & Redmond


The Interpersonal Communication Book, DeVito