Medical Insurance

PCC International Student Health Insurance

Why is PCC international student health insurance required and mandatory?  The cost of healthcare in the United States is extremely high. You must have medical insurance to protect yourself from these high costs. In the U.S. individuals are responsible for all costs from:

  • Doctor appointments
  • Dental appointments
  • Vision care
  • Hospital care
  • Emergency care

Firebird International Insurance Group, LLC

All communication with the PCC international health insurance company will be handled through Firebird International Insurance Group, LLC.  Their contact information:

To help you understand more about PCC international student health insurance, please see the Question and Answer Section below. 

Please do NOT buy health insurance coverage from your home country because it will not be accepted by PCC.

Question and Answer Section

1. Who must be covered by PCC international student health insurance?

  • ALL PCC international students with an F-1 visa and a PCC I-20.
  • Dependents on a PCC I-20 are also strongly encouraged to purchase PCC international health insurance.
  • Dependents can be a spouse (husband or wife) and/or children.

2. How much does PCC international health insurance cost?

  • For a PCC international student, the premium is $366.00 per term. 
  • For a spouse (husband or wife), the premium is $732.00 per term.
  • For each individual child, the premium is $366.00 per term.
  • Each term is about 3 months.  There are 4 terms per year.

3. When must international students be covered by PCC international student health insurance?

  • Insurance is required fall, winter, spring, and summer term. 
  • Insurance is required while you are enrolled in classes, AND
  • during vacation terms (such as summer term), AND
  • during approved leave of absence terms, AND
  • during reduced course load terms.

4. How should I check to make sure my PCC international student health insurance charge is correct?

  • Check your MyPCC account each term.

    *It is your responsibility to make sure your PCC international student health insurance charge is correct.

5. What if my health insurance is covered by my government scholarship?

  • You must have a valid financial guarantee or government sponsorship letter on file with the International Admissions & Enrollment Coordinator
  • Your financial guarantee or government sponsorship letter must be valid for the entire term you intend to use it
  • If your financial guarantee or government sponsorship letter has expired, you must submit a new financial guarantee or government sponsorship.
  • You can submit your financial guarantee or government sponsorship letter in-person or by email. If you want to email us your financial guarantee, email it to BOTH Perri (insurance) and Sunnie (tuition): oie.insurance@pcc.edu, AND sunnie.ochoa@pcc.edu.
  • If you are covered for only insurance (NOT TUITION), then you must submit a government sponsorship letter. The letter must include:
    1. your full name
    2. that you are covered by your government's insurance while attending PCC
    3. that you are covered for Repatriation and Medical Evacuation
    4. the dates of coverage

    Due Dates for Financial Guarantees and Government Sponsorship Letters:

    For Insurance: For Billing (Tuition):
    • The first day of the term.

6. Who is my insurance provider?

  • All communication with the PCC international student insurance company will be handled through Firebird International Insurance Group, LLC.
  • Website: www.fiig-insurance.com
  • Email: admin@fiig-insurance.com
  • Portland Phone Number: 503-729-7447
  • Toll Free Phone Number: 1-800-899-4233
  • Firebird International Insurance Group, LLC is open 24 hours per day, 365 days per year.

7. What should I do if I have questions about my PCC international student health insurance coverage?

  • You can contact Firebird International Insurance Group, LLC by email:admin@fiig-insurance.com
  • You can contact Firebird International Insurance Group, LLC by phone:
    • Portland Phone Number: 503-729-7447, or
    • Toll Free Phone Number: 1-800-899-4233
  • You can ask the International Admissions & Enrollment coordinator by email:perri.schodorf@pcc.edu

8. How do I find a doctor? 

  • You can go to the Firebird International Insurance Group, LLC website:www.fiig-insurance.com
  • You can call Firebird International Insurance Group, LLC: Portland Phone Number (503-729-7447) Toll Free Phone Number (1-800-899-4233)

9. Should I make an appointment to see a doctor or go to the emergency room?

  • Call 9-1-1 if your life is in danger. Go directly to a hospital emergency room if you are seriously sick or injured.
  • Generally you should not go to a hospital emergency room unless seriously sick or injured.  Some illnesses and injuries do not need immediate care (for example: cold, flu).  If you can wait a day or two for an appointment, make an appointment with a doctor.
  • If you are not sure, you can contact Firebird International Insurance Group, LLC:
    • Portland Phone Number: 503-729-7447, OR
    • Toll Free Phone Number: 1-800-899-4233

10. What do I need when I go to a doctor’s appointment?

  • Insurance ID card
  • Photo ID
  • Tell them you attend Portland Community College
  • Tell them your date of birth and current address
  • Cash or a debit/credit card to pay the copayment fee.  The PCC international student health insurance company is billed by the doctor’s office, so you will only be billed for the copayment fee. 

11. What do I do if I lose my insurance card?

  • You can contact Firebird International Insurance Group, LLC by email:admin@fiig-insurance.com
  • You can contact Firebird International Insurance Group, LLC by phone:
    • Portland Phone Number: 503-729-7447, OR
    • Toll Free Phone Number: 1-800-899-4233

12. What other services are covered by PCC international student health insurance?

  • Mental health services are covered by PCC international student health insurance. Also, you can visit the PCC Counseling Center for free, professional counseling services. The process will be confidential.
  • Dental Care: repairs to sound, natural teeth required to due to an injury are covered by PCC international student health insurance.  However, yearly cleaning and other general dental services are not covered by PCC international student health insurance. 
  • Vision Care: surgery or other treatment due to an injury is covered by PCC international student health insurance.  However, yearly checkups and other general vision services are not covered by the Firebird Insurance.
  • For questions about other by PCC international student health insurance services, please contact Firebird International Insurance Group, LLC.

13. What else can Firebird International Insurance Group provide?

  • Coverage information
  • Insurance brochures
  • Insurance ID cards
  • Help deciding if you need to make an appointment with a doctor, or go to the emergency room.
  • Information on how to file a claim for medical treatment and claim forms
  • Information on how to file a claim for a prescription (medicine) and prescription claim forms