Portland Community College | Portland, Oregon

Andy Freed

Contact info: afreed@pcc.edu

More about Andy Freed

Andy Freed

I'm the Manager of Technology and Support in the Distance Education department, where I oversee our infrastructure, technical support, and online student services group. I've been with the College since 2001 and have worked in several positions, from technical support to, well, more complicated and fancier technical support. I believe that technology can help remove barriers so that our students can attain their educational goals. I also believe that technology can become that barrier if not well considered, well implemented, and well supported. Our Distance Education department supports students from all over the Portland Metro region and far beyond. One of my goals is to provide, at a minimum, equivalent access to education for students through creative solutions, dedicated staff, and collaborative efforts with the College at large. Check out my video introduction, and please contact me if you have any questions about Distance Ed, our services, our technology, or if you're having problems.

Articles (39):

Special Access bug in D2L 10.5.5
Update on a bug affecting D2L 10.5.5 (December release) and Special Access in quizzes. Posted January 27, 2016
Adopt OER, save students money 4
PCC faculty are already saving students $90k/term by using OER content. OER works very well in online classes. Posted January 19, 2016
D2L CD update for January canceled
There is no Continuous Delivery update for January 2016. Posted January 19, 2016
Screenshot of the new pulse app. D2L 10.5.4 Update coming on December 16th, 2015
PCC is upgrading D2L to version 10.5.4 on December 16th. Here are a few updates that students may be interested in. Posted December 1, 2015
Virtual Backpack Initial results from the Start Guide for Online Learning
The results from the first term of Start Guide for Online Learning is in and the results are good. Posted November 2, 2015
Announcing D2L upgrade and continuous delivery model
Announcing the next update to D2L plus information on the new upgrade model, continuous delivery. Posted October 25, 2015
HTML calendar template Use the D2L calendar for your students’ sake 2
Using the D2L calendar is a student-centric practice that allows students to view D2L class events in other places, like Google Calendar and the upcoming D2L mobile app, Pulse. Posted October 12, 2015
A view of the class progress Finding non-engaged students (and imposters)
Use the Class View of the User Progress tool to get a view of student activity during the first week to identify students who are struggling, and maybe even an imposter! Posted June 30, 2015
Kaltura media dashboard shows playback across the system More data on video usage at PCC 2
Video usage data from MOOCs match video usage at PCC. Look at these samples taken from Kaltura and Mediasite to understand viewing patterns for online videos. Posted June 1, 2015
Using Intelligent Agents 1
Learn more about intelligent agents in D2L Posted May 5, 2015